Effective Date: July 13, 2026
BY-RIGHT LLC respects your privacy and is committed to protecting the personal information you provide when using
our website, hvac.by-right.com.
Information We Collect
When you complete a form on our website, we may collect:
Name
Phone number
Email address
Property or service address
ZIP code
Preferred appointment date and time
Description of your HVAC issue
Any additional information you voluntarily provide
How We Use Your Information
We use your information to:
Respond to service requests
Schedule appointments
Connect you with HVAC service providers
Send appointment reminders
Send technician updates
Respond to customer support inquiries
Improve our services
SMS Communications
If you provide your mobile phone number and opt in, you agree to receive text messages regarding:
Appointment scheduling
Appointment reminders
Technician arrival updates
Customer support communications
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance.
We do not sell or share your mobile opt-in information with third parties for marketing purposes.
Information Sharing
We may share your information with trusted HVAC contractors solely for the purpose of providing the services you requested.
We do not sell personal information.
Data Security
We use commercially reasonable safeguards to protect your personal information.
Cookies
Our website may use cookies and analytics to improve your experience.
Contact
BY-RIGHT LLC
4211 Drakes Hill Drive
Nashville, TN 37218
Email: [email protected]